FAIR USE POLICY: Writinkservices.com provides an online platform where we connect you with tutors for tutoring purposes, editing and business writing services. The company encourages and expects fair use of our services.
At WRITINK Services INC, we are committed to delivering high-quality tutoring, consulting, editing, proofreading services.
By engaging with our services, you agree to the terms outlined in this policy.
1. General Refund Policy
Due to the personalized and time-sensitive nature of our services, we maintain a strict refund policy designed to be fair to both our clients and our team members who allocate time and resources upon engagement.
1.1 Full Refund Eligibility
A full refund is only applicable if:
a) A written refund request is submitted within 7 calendar days of purchase of our tutoring and editing services.
1.2 Partial Refund Eligibility
A partial refund may be considered under the following circumstances:
The request is made between 8–14 calendar days from the date of purchase, and
Less than 25% if the services has already being completed by our professional tutors.
Partial refunds, if granted, will be subject to a 25% administrative fee to cover operational costs incurred.
2. Non-Refundable Services
The following services are strictly non-refundable, if :
Any service engagement exceeding 14 days from purchase
Once these services are engaged, they are considered consumed, regardless of whether the your take tutoring service or not due to change of mind.
3. Service Hold and Resumption
If a client chooses to pause or defer service after initiation:
The service credit remains valid for up to 24 months from the original purchase date.
Clients may resume at any time within this period at no additional cost.
After 24 months, the service will be considered expired and non-refundable.
5. Dispute Resolution Policy
We stand behind the quality of our services and aim to resolve concerns professionally.
5.1 Internal Dispute Handling
By choosing to use our service, you agree to terms and conditions and that you will not hold our tutoring service, or tutor legally, or financially responsible for anything in the future.
Submit a formal complaint via email to contact@writinkservices.com outlining the issue.
Allow 7–10 business days for internal review and resolution.
We prfioritize fair and timely resolutions and maintain full documentation of all service timelines, deliverables, and communications.
5.2 Legal Escalation
By choosing to use our service, you agree to terms and conditions of our service, and that you will not hold our tutoring service, or tutors legally, or financially responsible for anything in the future.
All legal disputes needs to be addressed at disputes@writinkservices.com
6. Important Notes
By proceeding with payment, the client agrees to this Refund & Dispute Policy in full.
All clients are advised to review this policy thoroughly before purchase.
Documentation, communication logs, and progress reports may be used as reference if any disputes, that doesn’t follow the guidelines stated here.
7. Contact Us
For questions, refund requests, or disputes / complaints, please contact us at:
WRITINK Services INC
Email: support@wiritnkservices.com
Phone: (408) 461-8183
Office Hours: Monday–Friday, 9 AM–6 PM PST